London

Building and block management in London

We look after London residential blocks and multi-let buildings for managing agents, freeholders and resident management companies: communal cleaning, planned maintenance, concierge and the fire, water and lift compliance that a block has to evidence. Concierge security indicatively costs £18–£22 an hour (H&D Security, 2026).

Blocks are funded through the service charge, so every pound is scrutinised by leaseholders. The value of good block management is fewer emergency callouts, clean compliance records and maintenance that is planned and budgeted a year ahead.

We work to the managing agent's budget cycle and keep records in a form that answers leaseholder questions without a scramble.

What to check before you choose

  • Communal area cleaning, window cleaning and bin store management
  • Planned maintenance of roofs, doors, entry systems, lighting and plant
  • Fire risk assessment actions, alarm and emergency lighting testing
  • Water hygiene, lift inspections and gas and electrical safety
  • Concierge and out-of-hours emergency cover

What it costs in London

  • SIA-licensed officers cost roughly £15–£18 an hour for retail, £18–£22 for office and concierge, and £20–£25 for construction and industrial sites (H&D Security, 2026).
  • Emergency and out-of-hours callout labour carries a 40–60% premium over standard contractor rates, which is what a reactive-only contract really costs (Office Mango, 2026).
  • London commercial cleaning averaged £20.50–£26.80 an hour in April 2026, roughly 10–20% above regional cities (SME Brief, 2026).

Indicative published ranges, not a quote. Full sourced tables are on our facilities management pricing pages.

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Before you ask for a price

FAQ

Building and block management London: common questions

Do you work with managing agents or directly with freeholders?

Both. Most of our block work is instructed by managing agents, but we also work directly for freeholders and resident management companies.

Can you help with fire safety records?

Yes. We carry out the scheduled testing and remedial actions and keep the records in one place, ready for inspection.

Pearl Lemon Facilities Management

Tell us about your buildings and we’ll scope the cover they need